Phone Hours 7 AM - 5:00 PM CST Mon-Fri; 8 AM - 4 PM CST Sat*

Online Privacy Statement
Great Companions® respects our customers' right to privacy online. We hold your detailed customer information in confidence.

Asking for your information
We will sometimes ask customers for personal information such as your name, address, e-mail address, occupation, hobbies and other details. Providing us your information will simply help us offer products and services that we think you'd like to hear about. When you choose to give personal information to us over the Internet that we or our business partners may request, we will endeavor to inform you how we will use the information.

When we ask for personal information for any reason, we will provide a link to this policy statement to make our intentions clear.

Personal Information Privacy
Great Companions® will take all appropriate steps to keep your personal information confidential. Those steps include limiting access to customer information databases, communicating this policy statement to all Great Companions® employees and establishing and enforcing penalties for violating this statement.

We occasionally make our customer list of names and addresses available to carefully screened companies and organizations whose products and activities might be of interest to you. If you prefer not to have your name shared with any other companies or organizations, just let us know. We will gladly accommodate your request. Send us an email at custserv@greatcompanions.com or call 1-800-829-2138.

We gather personal information from our customers so we can better develop our relationship with those customers. Occasionally, we seek customer comments on our products and services. These comments allow us to determine which products and services our customers should be made aware of based on their specific needs.

We will communicate with customers via e-mail or other online delivery devices only if the customer agrees to receive those communications. Customers, who believe they are receiving our communications in error or no longer desire to receive them, should inform us and we will remove those customers' names from our mailing lists. Great Companions will be judicious in the use of e-mail and paper mail to communicate with customers. We will, at all times, put ourselves in the place of the recipients of our mail and treat our customers as we ourselves would like to be treated.

Order Information Privacy and Credit Card Security
We currently use the Secure Sockets Layer (SSL) protocol to safeguard your information, including your credit card number, during online transactions. We believe SSL to be a very safe encryption method, but we are always looking for even more secure encryption methods to safeguard information sent online. Our server will run detection software to help ensure you are using a secure browser and your information is secure when you check out. If our browser determines you are not using a secure browser, a message will appear at checkout.

To protect your information once your transaction is complete, Great Companions stores your information on an off-line server stored securely behind our firewall. There is no external access to this information and its internal access is strictly monitored.

For your protection, never put your credit card number or other sensitive information in unencrypted e-mail. In the extremely unlikely event that we ever do suspect a customer's credit card number has been intercepted, we will immediately notify the customer.


Cookies
Great Companions currently uses "cookies" on our site. Our cookies tag each visitor's browser with a random, unique number. The cookie simply assigns a number and does not disclose any personal information about the person using the browser. These cookies allow us to keep your order secure.

Terms and Conditions
Your use of our Internet sites or any of the products or services offered on those sites (collectively, the "Services") is subject to these Terms of Use (these "Terms"). We may modify these Terms at any time without notice to you by posting revised Terms on our sites. Your use of our sites constitutes your binding acceptance of these Terms, including any modifications that we make.

Some of the Services may be subject to additional posted conditions. Your use of those Services is subject to those conditions, which are incorporated into these Terms by reference. In the event of an inconsistency between these Terms and any additional posted conditions, the provisions of the additional conditions shall control.

We have the right, but not the obligation, to take any of the following actions in our sole discretion at any time and for any reason without giving you any prior notice:

  • Restrict, suspend, or terminate your access to all or any part of our Services;
  • Change, suspend, or discontinue all or any part of our Services;
  • Refuse, move, or remove any material that you submit to our sites for any reason;
  • Refuse, move, or remove any content that is available on our sites;
  • Deactivate or delete your accounts and all related information and files in your account;
  • Establish general practices and limits concerning use of our sites.

You agree that we will not be liable to you or any third party for taking any of these actions.

You understand and agree that our Services may include communications such as service announcements and administrative messages from us or from our partners and that these communications are considered part of the Services. You will not be able to opt out of receiving these messages. You also understand that our Services may include advertisements.

Content on our sites
Our sites include a combination of content that we create, that our partners create, and that our users create. All materials published on our sites, including, but not limited to, written content, photographs, graphics, images, illustrations, marks, logos, sound or video clips, and Flash animation, are protected by our copyrights or trademarks or those of our partners. You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works of, distribute, publicly perform, publicly display, or in any way exploit any of the materials or content on our sites in whole or in part. If you would like to request permission to use any of the content on our sites, please review our copyright notice and visit our Permissions and Reprints sections.

You are solely responsible for all materials, whether publicly posted or privately transmitted, that you upload, post, e-mail, transmit, or otherwise make available on our sites ("Your Content"). You certify that you own all intellectual property rights in Your Content. You hereby grant us, our affiliates, and our partners a worldwide, irrevocable, royalty-free, nonexclusive, sublicensable license to use, reproduce, create derivative works of, distribute, publicly perform, publicly display, transfer, transmit, distribute, and publish Your Content and subsequent versions of Your Content for the purposes of (i) displaying Your Content on our sites, (ii) distributing Your Content, either electronically or via other media, to users seeking to download or otherwise acquire it, and/or (iii) storing Your Content in a remote database accessible by end users, for a charge. This license shall apply to the distribution and the storage of Your Content in any form, medium, or technology now known or later developed.

Our site contains content that we create as well as content provided by third parties. It also includes information about products and services offered by parties other than Great Companions. We do not guarantee the accuracy, the integrity, or the quality of the content on our sites, and you may not rely on any of this content. Without limitation, we are not responsible for postings by users in the user opinion, message board, or feedback sections of our sites.

You may be exposed to content that you find offensive, indecent, or objectionable or that is inaccurate, and you bear all risks associated with using that content. We have the right, but not the obligation, to remove any content that may, in our sole discretion, violate these Terms or that is otherwise objectionable.

Copyright
All editorial content and graphics on our sites are protected by U.S. copyright, international treaties, and other applicable copyright laws and may not be copied without the express permission of Great Companions, which reserves all rights. Reuse of any of Great Companions editorial content and graphics for any purpose without Great Companions permission is strictly prohibited.

Permission to use Great Companions content is granted on a case-by-case basis. Great Companions welcomes requests. Please visit our Permissions and Reprints page to submit a request.

DO NOT copy or adapt the HTML or other code that Great Companions creates to generate pages. It also is covered by Great Companions copyright.

As a regular part of our business, Great Companions displays advertisements and product listings from a wide variety of companies. Great Companions is not in a position to arbitrate disputes between the owners of intellectual property rights and companies who advertise or list their products on our sites.

As a courtesy to owners of intellectual property rights, we are willing to perform a limited investigation of reasonable complaints. However, we provide no guarantee that we will remove the allegedly infringing materials from our site.

We encourage the owners of intellectual property rights who believe their rights are being infringed by a company who advertises or lists its products on our site to resolve their disputes directly with that company.

Permissions and Reprints

Personal, noncommercial use
You may download, reformat, and print a limited amount of Great Companions content for your personal, noncommercial use. You may also include excerpts or limited portions of Great Companions information in printed memos, reports, and presentations. We ask only that you attribute this information to us by including "Used with permission from Great Companions, Copyright 200_. All rights reserved."

Links
You may link from another site to Great Companions online content, including reviews, articles, features, and video and audio clips.

Other reproductions
Any other reproduction of Great Companions content requires permission from us, and some forms of reproduction will require you to pay a licensing fee. All commercial uses of Great Companions content require our permission, including the following:

  • Use of Great Companions content in advertisements or promotions;
  • Use of Great Companions trademarks or logos (excluding award logos);
  • Use of quotes, excerpts, or full text of Great Companions reviews, articles, or features;
  • Great Companions does not allow the reposting of its online content (including video, audio, text, graphics, layout, and code) on a Web site or a public discussion board except in the case of a specific licensing agreement (see further details on video and audio usage below).

How to get permission
Please submit a permissions request form below.

For information regarding hard-copy reprints, contact:
Marketing Department
Great Companions
1700 Albany Place SE
PO Box 166
Orange City, IA 51041
712.737.5555

In all cases, if permission is granted, stories must be reproduced in their entirety, unedited, and accompanied by the following copyright statement and credit: "Used with permission from Great Companions, Copyright 200_. All rights reserved." Note: text, photos, graphics, audio and/or video material provided via third parties, such as Reuters, shall not be published, broadcast, rewritten for broadcast or publication, or redistributed directly or indirectly in any medium. Neither third-party materials nor any portion thereof may be stored in a computer except for personal and noncommercial use. Third parties will not be held liable for any delays, inaccuracies, errors, or omissions therefrom or in the transmission or delivery of all or any part thereof or any damages arising from any of the foregoing.

Arbitration
Great Companions may elect to resolve any controversy or claim arising out of or relating to these Terms or our sites by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in Orange City, Iowa, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. Either you or we may seek any interim or preliminary relief from a court of competent jurisdiction in Orange City, Iowa, necessary to protect the rights or the property of you or Great Companions (or its agents, suppliers, and subcontractors), pending the completion of arbitration.

Miscellaneous
We may be required by state or federal law to notify you of certain events. You hereby acknowledge and consent that such notices will be effective upon our posting them on our sites or delivering them to you through e-mail. If you do not provide us with accurate information, we cannot be held liable if we fail to notify you.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of our sites or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

These Terms, including all terms, conditions, and policies that are incorporated into these terms by reference, constitute the entire agreement between you and Great Companions and govern your use of our sites, superseding any prior agreements that you may have with us.

These Terms shall be construed in accordance with the laws of the State of Iowa, and the parties irrevocably consent to bring any action to enforce these Terms before an arbitration panel or before a court of competent jurisdiction in Orange City, Iowa if seeking interim or preliminary relief or enforcement of an arbitration award.

If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the Terms shall continue in effect.

Contact Us
If you have any questions about this privacy statement, the practices of this site, or your dealings with Great Companions, please contact Great Companions.

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